Terms & Conditions — Vasus Infinity Mart
Welcome to Vasus Infinity Mart. By accessing or making a purchase from our website (https://vasusinfinitymart.com/), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. Business Information
Vasus Infinity Mart
40, Thirumanjana Veedhi,
Town High School Road,
Kumbakonam – 612 001,
Tamil Nadu, India
Call us: +91 435-2423400
Email: vasuram33@gmail.com
2. Product Information
We specialize in products including but not limited to spiritual products, brass deities, yanthrams, jaba malas, and pooja accessories. Product descriptions, designs, measurements, weight, pricing, and images are provided as accurately as possible; however, slight variations may occur due to handcrafting and lighting.
3. Pricing & Payments
- All prices on the website are in Indian Rupees (INR).
- Prices may change without prior notice.
- Orders are confirmed only after successful receipt of payment.
- We reserve the right to cancel orders due to payment failure, technical errors in pricing, or stock unavailability.
4. Shipping & Delivery
Orders are normally dispatched within 2 business days after payment confirmation. A tracking link will be shared once the shipment has been dispatched.
We guarantee secure packaging, but once the parcel has been handed over to the courier, delivery delays, damage, mishandling, or loss are beyond our control.
For full shipment guidelines, please refer to our Shipping Policy.
5. Returns & Exchange
Returns are restricted for sacred and spiritual products due to ritual significance.
No returns will be accepted for:
- Jaba Malas
- Yanthrams
- Brass Deity Items
Return requests will be considered only if all the conditions below are met:
- The reason for return is genuine and not related to change of mind or dislike of the product.
- A continuous, unedited unpacking video from the sealed package stage is submitted.
If the required video proof is not provided, return requests cannot be processed under any circumstances.
6. Cancellations
Cancellations are allowed only before the order is dispatched. After dispatch, cancellations are not permitted.
7. Intellectual Property
All content on this website—including images, text, videos, logos, graphics, and product descriptions—belongs exclusively to Vasus Infinity Mart and may not be reused, copied, or redistributed without written permission.
8. Limitation of Liability
Vasus Infinity Mart shall not be responsible for:
- Courier delays, damage, or loss beyond dispatch
- Delays due to natural calamities, strikes, transport interruptions, or other uncontrollable events
- Damages caused by improper handling or storage of products by the customer
9. Privacy
We respect your privacy. Customer information is used only for order processing and communication purposes. Personal data is not shared or sold to third parties, except trusted service providers such as courier partners and payment gateways.
10. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.
11. Contact
For any queries, concerns, or support, please reach us:
📞 +91 435-2423400
📧 vasuram33@gmail.com
Last Updated: 22 November 2025